made. Workforce
Enterprise compliance and predictive agility, made for highly distributed, shift-based workforces — every roster carrying the exact Modern Award clause that justified it.
All current Modern Awards plus your own Enterprise Agreements, registered EBAs, and individual flexibility arrangements. The clause library is maintained centrally so updates from the Fair Work Commission flow through without you needing to chase them.
No. made. Workforce sits in front of payroll. It interprets shifts, applies award rules, and produces a clean, audit-ready feed to your existing payroll platform — so your payroll runs unchanged but the inputs are compliant.
Ambiguity is surfaced, not silently resolved. The platform records the interpretation, cites the source clause, flags the uncertainty for HR/IR review, and applies the conservative reading by default. Once a definitive interpretation is locked in, it propagates across every site.
Staff can call a dedicated line, message via the app, or send an SMS. made. Voice handles the phone channel — multilingual, available 24/7 — and routes the absence straight into the roster. Eligible replacements are offered the shift in priority order.
Every shift, swap, penalty calculation, and pay decision made. Workforce produces is cross-referenced to the precise Modern Award or EBA clause that triggered it — and that interpretation is anchored to the made. Ledger as a cryptographic, immutable record. When the Fair Work Ombudsman or an internal auditor asks why a particular allowance was paid, Head Office can defend the roster clause-by-clause, shift-by-shift.
Australian-hosted and sovereign. Worker data is ring-fenced inside your environment, encrypted in transit and at rest, and never used to train external public models. See the shared architecture.
Decentralised wage decisions. Modern Award misinterpretations. EBA clauses applied inconsistently across sites. One wrong call, multiplied across thousands of shifts, becomes a back-pay liability — and a board-level problem.
Manual rostering. Sudden absences phoned in at 5am. Last-minute scrambles to cover shifts. The frontline managers you hired to run sites end up running a spreadsheet — and the staff who called in sick can't even check what their next shift is.
made. Workforce bridges corporate governance and on-the-ground agility, automating predictive rostering and real-time award compliance — and giving staff a conversational way to get what they need.
EBA & Modern Award mapping, in real time
Every shift is checked against the applicable Modern Award and Enterprise Agreement at the moment it's rostered, swapped, or paid. Overtime, penalties, allowances, and rest-break rules are applied consistently across every site — without anyone needing to remember the clause.
Rosters made on demand, not gut feel
made. Workforce forecasts demand at the site level — using historicals, events, weather, and operational signals — then proposes rosters that meet demand at minimum award-compliant cost. Site managers approve in minutes instead of building from scratch.
Sudden absences, handled before 6am
When a staff member calls in sick, made. Workforce takes the call (via made. Voice if needed), updates the roster, identifies eligible replacement staff with the right skill and award status, and offers shifts in order — all before the site manager has had coffee.
Answers for staff, 24/7, on policy and pay
Staff can ask — in plain language — what they're owed, when they're rostered, how much leave they have, or how a clause applies to them. made. Workforce answers from the source-of-truth EBA and policy library, citing the clause, and escalates to a human when the question requires judgment.
made. Workforce doesn't replace managers. It clears the admin so they can lead.
Consistent interpretation across every site, every shift. Back-pay risk shrinks. Underpayment stops being a board-level conversation.
Demand-aligned rosters. Sudden absences absorbed, not escalated. Site managers free for the work only they can do.
Staff can self-serve pay, leave, and roster questions, in their language. Trust in the system goes up; HR ticket volume goes down.
Runs on the made. Ledger
Every shift draft is cross-referenced against the precise Modern Award clause it triggers, producing an auditable trail that defends every roster against wage-theft exposure.